“KTMB has always been the nation’s established player in the land transportation sector, moving passengers and goods throughout the railway network in Peninsular Malaysia.”
The rail operating business is an essential and integral component of the service industry, which has great potential for further growth. KTMB has always been the nations established player in the land transportation sector, moving passengers and goods throughout the railway network in Peninsular Malaysia with a total track length of 2,783 kilometers and route length of 1,655 kilometers. Our rail network strategically links the industrial growth centres in the hinterland to the sea ports such as Pelabuhan Pulau Pinang, Pelabuhan Klang, Pelabuhan Pasir Gudang and Pelabuhan Tanjung Pelepas. It also serves as the backbone for Landbridge services that connect cross-border movements of cargo between Malaysia and Thailand. Complementing the rapid development of other modes of transportation, such as road, sea and air, KTMB continues to focus on providing safe, efficient and reliable rail services for passengers and goods.
With a total staff strength of 6,000 employees, KTMB will continue its efforts to become a viable business entity at the operational level and increase its efficiency. Towards this end, KTMB will continue to manage its core businesses effectively.
KTM Komuter
The KTM Komuter Services is the first electric train in Malaysia. It started its operations in August 1995. Currently, KTMB provides the KTM Komuter Servicess in the Central, Northern and Southern sectors as follows:
- Batu Cave – Pulau Sebang
- Tanjung Malim – Pelabuhan Klang
- Padang Rengas – Bukit Mertajam
- Butterworth – Padang Besar
The KTM Komuter Services network covers 57 stations from Tanjung Malim to Port Klang and Batu Caves to Pulau Sebang/ Tampin and 20 stations from Padang Rengas – Padang Besar, with a total route length of 549km electrified double track. The train frequency is 15 minutes during peak hours and 45 minutes during off-peak hours for the Central and Southern sector and at 1 hour intervals for the Northern services during both peak and off-peak hours.
Electric Train Services (ETS)
The Electric Train Services (ETS) began operations on 12 August 2010. The ETS Services is the fastest metre gauge train with a speed of up to 140 kmph that KTMB has had so far. It is also in line with the Government’s vision to elevate the railway services to a higher level in Malaysia as well as to promote green technology and an environmentally friendly transport system. Currently the ETS Services provide 40 trips daily between Gemas and Padang Besar (732 km) route as follows:
- Gemas – KL Sentral – Padang Besar
- KL Sentral – Ipoh
- KL Sentral – Butterworth
- KL Sentral – Padang Besar
The ETS Services has received an overwhelming response from the public since it started operations in August 2010. It is a fast and safe service with train sets equipped with modern facilities like LED screens for advertising purposes and infotainment, CCTV cameras for internal monitoring, a power socket at every seat and modern washrooms that include facilities for the disabled, all of which would make the ETS Services absolutely the first choice of travels.
In line with the Government’s aspiration to continuously modernize rail services in Malaysia, KTMB has introduced a business class coach for the ETS Services starting 11 October 2019. The business class coach is fitted with more conducive features that fit the business class branding. Passengers will experience enjoying a class of its own when travelling using business class coach with wider and more comfortable seats, a travel kit, audio/ video on demand, USB charging ports, an exclusive on-board meal with Malaysian signature dish and its own steward/ stewardess.
KTM Intercity
The KTM Intercity Services operates on a single track network from Gemas – Woodlands, Singapore (193km) and Gemas – Tumpat (528km) in the Southern and Eastern sectors respectively.
The KTM Intercity Services provide 49 trips daily consists of 8 express trains i.e. Johor Bahru (JB) Sentral – Tumpat – JB Sentral and JB Sentral – Gemas – JB Sentral as well as 41 shuttle trains to various destinations in the East Coast (Kuala Lipis – Tumpat) and Southern (JB Sentral – Woodlands) sectors. The Gemas station has become a transit point for passengers from the KTM Intercity Services to the Electric Train Services (ETS) and vice versa. Additionally, shuttle trains in the East Coast sector cater for the transportation requirement of the rural population, especially in the states of Kelantan and Pahang. They operate under the Public Service Obligation (PSO) and are subsidized by the Government.
Beginning 11 April 2021, a new Diesel Electric Multiple Unit (DMU) has been introduced to gradually replace the existing conventional rolling stock for the shuttle trains in the East Coast sector. With the utilization of the new DMU will further improve quality of the KTM Intercity Services by offering more safer and comfortable services to the people in the East Coast sector.
KTM Kargo
The KTM Kargo Services is set to further enhance its role with the rapidly growing demand for transportation of cargo. It will certainly provide competition to other modes providing cargo services such as road, air and maritime. Currently, there are 30 cargo train trips daily of which, about 70% are concentrated in the Northern sector. Commodities carried by rail among others comprise maritime containers, landbridge cargos, cement, sugar and chemicals. The KTM Kargo Services provide rail links to all major sea and dry ports throughout Peninsular Malaysia i.e. Penang Port, Port Klang, Port of Tanjung Pelepas, Johor Port and Ipoh Inland Port.
KTMB started to embark on operating long haul cargo trains using single locomotive since 2015 by optimising the high-powered locomotive capacity to pull up to 50 wagons for laden and empty containers/ bulk cargo respectively. The long haul train provides a more efficient, economical and safer cargo transportation. It also provides an alternative to enable greater cross border cargo movements from Malaysia to Thailand up to China in line with the aspiration of the Singapore Kunming Rail Link (SKRL).
Diesel Locomotives
19 Class Shunter Manufactured by Hitachi
61 Class DMU Manufactured by CRRC
29 Class Locomotive Manufactured by Dalian Locomotive Works
26 Class Locomotive Manufactured by Bombardier & General Electric
25 Class Locomotive Manufactured by EMD
24 Class Locomotive Manufactured by Toshiba & Kawasaki
23 Class Locomotive Manufactured by Hitachi
Electric Locomotives
61 Class DMU Manufactured by CRRC
83 Class EMU
91 Class EMU
92 Class EMU
93 Class / 2 EMU
93 Class EMU
Passenger Coaches
Aircond Premier Class (1st Class)
Superior Night Class (2nd Class)
Aircond Superior Class (2nd Class)
Aircond Economy Class
Wagons
Boogie Bulk Flat
Boogie Bulk Sugar
Boogie Bulk Cement
Completed Ipoh – Padang Besar Electrified Double Tracking Project (329km)
Gemas – Johor Bahru Electrified Double Tracking Project (192km)
The Malaysian Government has embarked on a plan to extend the electrified double track southward toward Johor Bahru. The Malaysian Government anticipates that this project would further boost the public transport industry and the regional economy in the Southern corridor of Peninsular Malaysia. The contract had been awarded in December 2016 and targeted to be completed by June 2023.
With the completion of the project, the railway infrastructure throughout the West Coast sector between Johor Bahru and Padang Besar (974km) will be equipped with modern facilities and railway systems resulting to greater capacity, comfort, safety and reliability as well as reduced transit time of train services. Moreover, it is also a cost effective solution for cargo trains as fuel consumption for rail operations is far more economical than road transport.
Strengthening & Rehabilitation of Tracks Between Gemas – Tumpat (East Coast Line)
The railway infrastructure were developed and modernised substantially in the early 1990’s with the construction of the electrified double tracks in the Klang Valley. Later this was extended between Rawang – Ipoh and followed by Seremban – Gemas as well as Ipoh – Padang Besar. With the completion of these projects, the condition of tracks will improve in terms of capacity, strength, safety and operating speed.
However, the tracks between Gemas and Tumpat (East Coast Line) which lacks development funds are in a critical need for rehabilitation. This sector poses great challenge to the maintenance teams in keeping up to the required operating standards.
Pursuant to this, the Malaysian Government has allocated a budget of RM502.5 million for track rehabilitation in the sector to ensure safety and reliability and improved service level of train services. An additional budget of RM366.0 million has been approved by the Government for this sector due to major floods in December 2014 which caused severe damage to railway infrastructure and rolling stocks in this sector. The details of the project are as follows:
|
Package |
Sector |
Status |
|
A |
Gemas – Mentakab (122km) |
The physical works of the project commenced in February 2016 and is expected to be completed by December 2021. |
|
B |
Mentakab – Gua Musang (199km) |
The physical works of the project commenced in Jun 2016 and is expected to be completed by December 2021. |
|
C |
Gua Musang – Tumpat (206km) |
The physical works of the project commenced in February 2016 and is expected to be completed by January 2022. |
Upgrading of Klang Valley Double Track (KVDT) Infrastructure
As part of the initiative to improve the quality of public transportation system in Malaysia, the Government has allocated a budget of RM1.448 billion under the 11th Malaysia Plan (2016 – 2020) on upgrading of railway infrastructure and system in the Klang Valley Double Track (KVDT) for the Phase 1 between Rawang – Salak South (42km). The Phase 1 project commenced in November 2016 and is expected to be completed by November 2021. The Phase 1 project involves the rehabilitation of tracks including enhancement of 16 stations as well as the upgrading of the existing signaling and electrification system.
The next phase of the project will cover sector from Salak South to Seremban (64km), Port Klang Junction (SPK) to Port Klang (44km) and SPK Bypass Line (2km) with a budget of RM4.725 billion. The project is expected to be completed in September 2026.
By completing of the entire phases of the project will then benefit the public in terms of a more reliable, comfortable and quality train services. In addition, the project will improve the headway for the KTM Komuter Services in KVDT area from 15 minutes to 7.5 minutes during peak hour.
KITS (KTMB Integrated Ticketing System)
Introducing new online ticketing system known as KTMB Integrated Ticketing System (KITS), aimed to increasing online ticket sales by being more efficient and secure and also to reduce congestion at the ticketing counters.
KITS is an online ticketing system that was launched by KTMB on 17th August 2020, providing registered passengers with a unique customer number (Passenger Name Record) for a faster ticket purchasing experience. Those who wish to tap into certain benefits – such as purchasing concession tickets, getting online travel updates, as well as using KTMB e-wallet to pay for their tickets – are also required to first register with KITS.
The system is powered by ‘cloud’ technology and the new system would also make online ticket purchasing more efficient and secure. Users will need to sign up with KITS in order to get a Passenger Name Record (PNR) number, which is required to purchase tickets through the new system.
Running on the KTMB Integrated Ticketing System (KITS), passengers can now purchase their tickets at our online tickets kiosks located at all KTMB station. This features enable passenger to purchase ticket using a credit and debit cards, new KTMB Wallet and other type of payment methods. This features also available in other KTMB’s ticketing channels, namely the ticketing counters as well as the KTMB website and mobile app.
Customers who are eligible for concession tickets can now get them through these upgraded self-service kiosks, ticketing counter, web and mobile apps. Prior to this, a customer merely has to register via the KIT’s app or www.ktmb.com.my to enjoy all the discount.